Terms of Service

Effective Date: February 22, 2026
Last Updated: February 22, 2026

1. Acceptance of Terms

By accessing or using Kindred ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Kindred is an AI-native knowledge workspace that allows users to create, organize, and collaborate on documents with AI assistance. The Service includes web and mobile applications, AI features, integrations with third-party services, and related functionality.

3. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

4. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

5. User Content

5.1 Your Content

You retain all rights to the content you create, upload, or store in the Service ("Your Content"). By using the Service, you grant us a limited license to:

  • Store, process, and display Your Content
  • Provide AI features on Your Content
  • Back up Your Content for disaster recovery
  • Share Your Content as you direct (e.g., with collaborators, public links)

5.2 Content Restrictions

You agree not to create, upload, or share content that:

  • Violates any law or regulation
  • Infringes intellectual property rights
  • Contains malware or harmful code
  • Is harassing, abusive, or threatening
  • Contains private information of others without consent
  • Is spam or unsolicited advertising

5.3 Content Moderation

We reserve the right to remove or disable access to content that violates these Terms, but we have no obligation to monitor user content.

6. AI Features

6.1 AI Processing

When you use AI features, your content may be processed by third-party AI providers (Anthropic, OpenAI, Google). You acknowledge that:

  • AI-generated content may not be accurate or reliable
  • You are responsible for reviewing and verifying AI outputs
  • AI providers' terms and privacy policies apply
  • We do not guarantee availability of specific AI models

6.2 AI Limitations

AI features are provided "as is" without warranty. We are not liable for:

  • Inaccurate or inappropriate AI-generated content
  • Decisions made based on AI suggestions
  • Intellectual property issues arising from AI content

7. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to the Service
  • Use automated systems (bots, scrapers) without permission
  • Reverse engineer or decompile the Service
  • Remove or modify any proprietary notices
  • Use the Service for any illegal or harmful purpose

8. Third-Party Integrations

The Service may integrate with third-party services (Slack, GitHub, Google Drive). Your use of these integrations is subject to:

  • The third party's terms of service
  • The third party's privacy policy
  • The permissions you grant

We are not responsible for third-party services or their actions.

9. Pricing and Payment

9.1 Free Service

Kindred is currently free to use. We reserve the right to introduce paid features or subscriptions in the future with advance notice.

9.2 Future Paid Features

If we introduce paid features:

  • We will provide clear pricing information
  • Free features will remain free (with possible limitations)
  • You may choose whether to purchase paid features
  • Refund policies will be clearly stated

10. Termination

10.1 By You

You may terminate your account at any time by contacting support or using the account deletion feature in Settings.

10.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account is inactive for an extended period
  • We are required to do so by law
  • Continuing service would harm us or other users

10.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • Your Content will be deleted within 30 days
  • You may request a data export before deletion
  • Certain provisions of these Terms will survive (e.g., warranties, limitations of liability)

11. Intellectual Property

11.1 Our Property

The Service, including its design, code, and functionality, is owned by us and protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works
  • Sell, rent, or lease the Service
  • Use our trademarks without permission

11.2 Your Property

You retain all rights to Your Content. We do not claim ownership of anything you create in the Service.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • Results obtained from the Service will be accurate or reliable

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, USE, OR GOODWILL
  • SERVICE INTERRUPTIONS OR DATA LOSS
  • THIRD-PARTY ACTIONS OR CONTENT

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (CURRENTLY $0 FOR FREE SERVICE).

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any third-party rights

15. Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of Your Content. We are not liable for data loss.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use after changes take effect constitutes acceptance of the new Terms.

17. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law provisions. Any disputes will be resolved in the courts of [YOUR JURISDICTION].

18. Dispute Resolution

For any disputes arising from these Terms or the Service, you agree to first contact us to seek an informal resolution. If we cannot resolve the dispute within 30 days, either party may pursue formal resolution.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

21. Contact

If you have questions about these Terms, please contact us:

Email: support@kindred.app